Threshold is part of RCH Companies, a national field services organization founded in 1977. With an initial focus on door-to-door sales to support the burgeoning cable television industry, RCH grew to become one of the largest providers of customer acquisition, retention and technical fulfillment in the Telecommunications sector.
In 2011 RCH began pursuing business outside of the Telecommunications sector through the launch of its Threshold Division. Over the ensuing years, Threshold entered the utility, nonprofit, retail and e-commerce sectors where it offers sales and technical support.
Threshold has now grown to include three distinct companies - Energy Solutions, Giving and Home Services . It is trusted by Fortune 500 companies in multiple business sectors to protect their brands while representing their products and services directly to consumers and small businesses.
The foundation of the companies’ longevity and success is its highly trained staff of representatives and technicians who excel at providing a superior customer experience through responsiveness and education. Backed by a robust regional and corporate organization that provides 24/7 support, Threshold and RCH have operational infrastructure supporting nearly 1500 employees in 43 states representing more than 140 US markets.